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Our Mission & Values
At Surgewave, we're committed to revolutionizing global shipping through innovation, reliability, and exceptional customer service. Our mission is to make international shipping accessible, transparent, and efficient for businesses and individuals worldwide.
Our Vision
To become the world's most trusted shipping partner, known for our reliability, speed, and customer-centric approach.
Our Values
We operate with integrity, transparency, and a commitment to excellence in every shipment we handle.
25
Years of
Proven Expertise
Your Trusted Partner in Global Shipping
At Surgewave, we’re revolutionizing international shipping with our Standard, Express, and VIP services. Our commitment to excellence ensures your packages reach their destination safely and on time, every time.
With our advanced tracking system and dedicated support team, we provide real-time updates and peace of mind throughout your shipping journey.
50k
Daily Shipments
150+
Countries Covered
99%
On-Time Delivery
Choose Your Shipping Experience
Whether you're sending a small package or managing large-scale shipments, Surgewave offers flexible shipping solutions tailored to your needs.
Standard Shipping
Reliable and cost-effective shipping for your everyday needs with basic tracking and support.
Express Shipping
Faster delivery times with real-time tracking and priority handling for time-sensitive shipments.
VIP Shipping
Premium service with the fastest delivery times, advanced tracking, and dedicated support.
Our Shipping Options
Experience Reliable Global Shipping
Our Shipping Partners
Common Questions
About Our Shipping Services
- Standard Shipping offers reliable delivery with basic tracking, Express Shipping provides faster delivery with real-time tracking, and VIP Shipping includes the fastest delivery times with advanced tracking and 24/7 support.
- You can track your shipment using our online tracking system. Express and VIP shipping include real-time tracking, while Standard shipping provides basic tracking updates.
- Standard Shipping accepts packages up to 30kg, Express Shipping up to 20kg, and VIP Shipping up to 15kg. For larger shipments, please contact our support team for custom solutions.
- All shipping tiers include basic insurance coverage. VIP Shipping includes comprehensive insurance coverage for added peace of mind.
- If your package is delayed, our support team will investigate and keep you informed. VIP customers receive priority handling and immediate assistance for any delays.