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Standard Shipping offers reliable delivery with basic tracking, Express Shipping provides faster delivery with real-time tracking, and VIP Shipping includes the fastest delivery times with advanced tracking and 24/7 support.

You can track your shipment using our online tracking system. Express and VIP shipping include real-time tracking, while Standard shipping provides basic tracking updates.

Standard Shipping accepts packages up to 30kg, Express Shipping up to 20kg, and VIP Shipping up to 15kg. For larger shipments, please contact our support team for custom solutions.

All shipping tiers include basic insurance coverage. VIP Shipping includes comprehensive insurance coverage for added peace of mind.

If your package is delayed, our support team will investigate and keep you informed. VIP customers receive priority handling and immediate assistance for any delays.